Frequently Asked Questions (FAQ) for the BOXING DAY Sale:

Q: When does the sale run?
A: The sale runs from 24th December, starting at 4:00 PM AEST, until 1st January, ending at 11:59 PM AEST.

Q: What is on sale?
A: Enjoy 40% off storewide! Please note that we reserve the right to exclude or withdraw certain items from the sale.

Q: Can I return items purchased during the sale?
A: No, unfortunately, all sales during this promotion are final. We do not accept returns for items purchased during the sale.

Q: Are there any exclusions from the 40% off storewide discount?
A: While most items are included, we reserve the right to exclude certain products from the sale. Please contact our customer service for specific details.

Q5: Can I use a voucher or credit during the sale?
A: Yes, you can. This will need to be processed manually. Please contact us at:

Q: Is the sale applicable to both online and in-store purchases?
A: YES! This sale is applicable to both in store and online purchases. 

Q: Can I exchange items purchased during the sale?
A: We currently do not offer exchanges for items purchased during the sale. Please carefully review your order before completing your purchase.

Q: How can I track my order during the sale period?
A: You will receive an email confirmation with tracking information once your order has been shipped. You can use this information to monitor the status of your delivery.

Q: What happens if an item I ordered is out of stock?
A: In rare cases where an item becomes unavailable after purchase, our customer service team will contact you to discuss possible alternatives or arrange a refund.

If you have any further questions, feel free to contact our customer service team for assistance at . Happy shopping!